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Healthcare · HIPAA & 42 CFR Part 2

HIPAA-compliant email in 30 minutes.

Messages to patients go out encrypted when the rule says they must. PHI is caught before it leaves. The audit trail is written for you. Keep Gmail or Outlook, or move to a PXCMail mailbox; the BAA is included.

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Your kind of practice

Treatment plans, referrals, superbills, results: the moments we built for.

Therapists & behavioral health

Superbills, intake summaries, 42 CFR Part 2 programs, telehealth follow-ups.

For therapists →

Dental practices

Treatment plans, radiographs, referrals, insurance pre-authorizations, multi-location groups.

For dental →

Medical practices

Primary care, specialty, PT, urgent care — referral letters, lab results, prior auths.

For medical →

Medical billing companies

Payer correspondence, patient statements, and Gateway for the practices you serve.

For billing →

What one message goes through

  1. You send from Outlook or Gmail
    Nothing new to learn; [SECURE] forces encryption.
  2. PHI detection
    SSNs, MRNs, ICD-10/CPT codes, clinical terms, your patterns.
  3. Encrypted delivery
    TLS required; the patient opens with a one-time code on their phone when needed.
  4. Audit trail
    Who, to whom, when opened, how encrypted — exportable for HHS audit questions.

Compliance evidence

Mapped to the Security Rule technical safeguards (§164.312) and the 2025 proposed update: MFA, encryption, audit, 72-hour restore. BAA signed in the signup flow; annual written confirmation of safeguards for your risk analysis file.

HIPAA & the BAA, in plain English → · The 12 email questions → · Blog: a BAA from Google isn’t a control →

Works beside your EHR

SimplePractice, TherapyNotes, Dentrix, Open Dental, Jane — PXCMail is email; nothing to integrate.

Pricing for healthcare

Gateway

$6 / seat / month billed yearly · $7.50 monthly

Keep Gmail or Microsoft 365. TLS enforced, encrypted delivery, PHI detection, archive, audit, BAA.

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Hosted

$12 / seat / month billed yearly · $14 monthly

Full mailbox, Outlook/iPhone/Android native, device policies, your own key, migration.

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Hosted Pro

$18 / seat / month billed yearly · $21 monthly

6-year immutable archive, legal hold, branded webmail, SLA, audit API.

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Reading for your industry

Compliant before your next appointment.

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