Email worthy of your clients’ trust.
Appointment reminders, intake summaries, superbills, a check-in after a hard session — all of it is PHI. PXCMail makes every message encrypted when it needs to be, catches what shouldn’t go out, and keeps the record, without changing how you work.
Overview
Solo practice
Keep Gmail. Add Gateway for $6. Practice minimum $49 covers up to 8 Gateway seats (4 Hosted), so you have room to grow. A $29/month single-seat Solo plan is on the roadmap.
Group practice
Shared intake@ and billing@ mailboxes, per-clinician policies, one BAA, one invoice. Add clinicians in minutes.
42 CFR Part 2 programs
Redisclosure notice added automatically to messages leaving the program; separate retention; audit trail that shows it happened.
The moments that matter
- Sending a superbill — PHI detection sees the diagnosis code and delivers it encrypted automatically.
- A client replies from their phone — the reply comes back encrypted, no app needed.
- A client asks who has seen their records — the audit trail answers in minutes.
- A phone is lost — Hosted wipes the mailbox remotely; the audit trail shows when.
- A client wants regular email — document the request; policy can exempt the address, with the exemption logged.
Works with your tools
PXCMail is email. It works alongside SimplePractice, TherapyNotes, TheraNest and Jane without integration work. Secure intake forms are available through HIPAA partners such as Jotform and IntakeQ — we don’t pretend to be a forms company.
Psychology Today and your website
Use your practice domain, not a free address, on directory profiles and contact forms. Our DNS guide gets you there in 15 minutes.